The Kommunikationslotsen have been cultivating facilitation and facilitative leadership in German-speaking countries for 25 years. Through international collaborations with Christina Baldwin and Ann Linnea (The Circle Way), Amy Lenzo ("Online Hosting Now"), Gisela Wendling, David Sibbet and Alan Briskin (GLEN, "Leading as Sacred Practice"), Mary Alice Arthur (Story Activist) as well as through our role as co-host of the EUVIZ, European Conference of Visual Thinkers, Practitioners and Facilitators, in cooperation with Neuland, the Kommunikationslotsen and their fine way of hosting meetings and facilitating transformation became visible beyond Germany.

At its core, facilitation is about dialogue and participation, i.e. about multiperspectivity and fostering collective intelligence. The facilitation approach of the Kommunikationslotsen involves working on one's own person, or more precisely on the facilitator personality (“You are your most important tool!”). And we share in the curriculum beyond that a sound, catchy theory of consulting and facilitation. High value is placed on the encounter between a client system and an all-party contracting-phase and initial consultation. The aim is to explore the client's ideas about goals and solutions and to organize participation and multi-perspectivity at the earliest possible stage. In a further phase, a resilient contract and context is developed, which increases the likelihood that dialogue-oriented consultation and facilitation will be successful. In collaboration with the entire relevant system, social technologies that have been tested worldwide are used in small and large groups. The methods and tools are potential-oriented and geared towards creativity and conflict regulation. The facilitation flow takes place from the formation of intentions and ambitions, through preparation, to co-creation in the entire system and on to harvesting with all participants.