Kommunikationslotsen is a process facilitating consultancy based in Germany committed to IAF participative facilitation standards. We offer facilitation and visual facilitation consultancy, coaching and training. In Europe, we are pioneers in both facilitation and visual facilitation.
A facilitator helps groups and organizations to work more effectively by allowing them to jointly solve their own problems and develop joint strategies. Change, development, and new learning cannot be “managed”: at best, they can be accompanied. This is why we talk about “facilitating change”. Facilitating change within complex, organization-wide change initiatives as well as delivering coaching and facilitator training is our principal area of work.
Visual Facilitation & Graphic Recording
Visual Facilitating is another of our specializations. Visual Facilitation & Graphic Recording involves visualizing knowledge and dialog using hand-drawn graphics.
NEW: Our 1st bikablo®Training in London.
Our facilitator training curriculum offers internationally tested know-how and practical tools that enable real dialogue and change in organizations. The role of the facilitator and the engagement with an existing system or a group will be given special attention so that intervention and consulting can be optimally effective.
For further information see pdf-file (in german):
Facilitator Curriculum 2013 (1,1 MB)
Visual Facilitation Training
The Kommunikationslotsens’ drawing technique bikablo® offers an introduction to the world of visual language on flipcharts and pinboards, for anyone who wants to support co-operative work, planning, or learning processes. Our mission with bikablo® is to spread visual language as a powerful tool for facilitating learning, project management, process/product design and group facilitation.
In our training, you will learn the essentials for Visual Facilitating – whether you are skilled at drawing or not! Our aim: While having lots of fun, we will enable you to use the techniques once you leave the training – and employ Visual Facilitation to make your meetings, coaching, training, and processes more lively, engaging, and efficient.
Level 1 – a two-day basic course
1.1 – Visual Facilitation for beginners
The basic course for »Absolute Beginners«
1.2–Visual Facilitation for practitioners
The foundation course for those with some basic knowledge
Level 2 – a two-day advanced course
Enhancing presentions with visuals
Using the flipchart method for live presentations of complex content or emotionally-loaded topics.
Illustrating real-time dialog with visual notes and large-format road maps.
Translating abstract contents into posters with food for thought, or into process cartoons. The training for learning to use bikablo’s visual dictionary of emoticons!
For further information see pdf-file (in german):
We publish first-rate Facilitating Tools as well as the bikablo® visual vocabulary and visual facilitation products in partnership with Neuland (www.neuland.com – search for „learning map“ and „bikablo“ on the Neuland website).
Kommunikationslotsen – the first certified facilitators in Germany
The founder of Kommunikationslotsen, Holger Scholz, was the first facilitator in Germany to obtain certification according to IAF standards (CPF, Certified International Facilitator IAF) in 2000. Managing Partner Roswitha Vesper completed the same certification only two years later. In the meantime, Kommunikationslotsen has become internationally well-known. Whether you are looking for basic and advanced training, or for assistance and facilitation with participatory change projects, Kommunikationslotsen has the right team for the job.
We will be very pleased to explore whether our services and products are a good match for your needs. Please send us an email for any questions (firstname.lastname@example.org).
“To tap our own potential within our department, instead of feeding our hopes to be cleverly consulted by someone else – that was Kommunikationslotsen´s role as they assisted us with our project, the “equalization” of the Bundesministerium für Familie, Senioren, Frauen und Jugend. Two staff workshops that were thoroughly well-designed and two workshops for top management made it clear how strong we can be, when we work collaboratively to develop our own strategic direction.”
Eva M. Welskop-Deffa, Ministerialdirektorin, Leiterin der Abteilung Gleichstellung, Bundesministerium für Familie, Senioren, Frauen und Jugend
“During our change process, Kommunikationslotsen proved to be an extremely practical and flexible team. Drawing from a wide variety of techniques, they used targeted language and showed charisma during all phases of the project, including initial counsel, preparation, realization and post processing. We saved a great deal of time due to Kommunikationslotsen´s professionalism and service mentality. Wunderbar!”
Andreas Winkelmann, certified organization developer and manager Central Projectmanagement & Office Administration of the DHL Express Betriebs GmbH, Bonn
“The use of modern moderation techniques considerably improved our conference’s results. There were three elements that provided an open atmosphere in which we were able to truly face real challenges: Letting go of a strict agenda, working in flexible groups, and focusing on a true dialog culture instead of on lectures. The results are speaking for themselves.”
Christian Twehues, Corporate VP Application Services, Information Services, Henkel KGaA
“Kommunikationslotsen has very successfully assisted several of our major change initiatives at BP/Aral. One of their outstanding acheivements to date has been helping us with the right choice of questions, especially during the initial stage of a project. Kommunikationslotsen is masterful at playfully shifting between the use of structured techniques and pure, intuitive creativity – a very engaging skill. Our group’s members accept and appreciate them as deeply motivated professional consultants, a truly rare species who consider a project as meaningful even after having already fulfilled their contract.”
Oliver Krawinkel, District Manager Ruhr, Aral AG